Legal
Privacy Policy
Last updated: April 4, 2026
Introduction
Breathflow Connection ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book our services.
Information we collect
Information you provide directly
- Email address: When you sign up for our newsletter or book a session
- Name: When you book a session, register for the facilitator course, or contact us
- Phone number: When you contact us via WhatsApp to book a session
- Payment information: Processed securely through Omise (we do not store credit card details on our servers)
- Communication data: When you email us, message us on WhatsApp, or fill out contact forms
Information collected automatically
- Usage data: Pages visited, time spent on pages, links clicked
- Device information: Browser type, operating system, IP address
- Cookies: Small text files stored on your device (see Cookies section below)
How we use your information
We use your personal data for the following purposes:
Service delivery
- Confirm and manage your bookings for UNTAMED, private workshops, and the facilitator course
- Send booking confirmations, session details, and logistics information
- Provide customer support before and after your session
- Screen for medical contraindications to ensure your safety during sessions
Marketing communications
- Send educational content about breathwork and nervous system regulation
- Notify you about upcoming sessions, workshops, and facilitator course cohorts
- Share practical breathing techniques and tips
You can unsubscribe from marketing emails at any time using the unsubscribe link in every email.
Website improvement
- Analyze how visitors use our website
- Improve user experience and navigation
- Troubleshoot technical issues
How we share your information
We do not sell, rent, or trade your personal information. We only share your data with:
Service providers
- Payment processor (Omise): To process transactions securely
- Email service provider (MailerLite): To send booking confirmations and marketing emails
- Hosting provider (Hostinger): To host our website and store data
- Analytics (Google Analytics): To understand website usage patterns
All service providers are contractually required to keep your data secure and confidential.
Legal requirements
We may disclose your information if required by law, court order, or government regulation.
Cookies
We use cookies to improve your browsing experience. Cookies are small text files stored on your device.
Types of cookies we use
- Essential cookies: Required for the website to function (booking forms, payment processing)
- Performance cookies: Help us understand how visitors use the site (Google Analytics)
- Marketing cookies: Track conversions and ad effectiveness when running paid campaigns
You can control cookies through your browser settings. Note that blocking cookies may affect website functionality.
Data retention
We retain your personal data for as long as necessary to:
- Manage your bookings and provide the services you requested
- Send marketing communications (until you unsubscribe)
- Comply with legal obligations (tax records, transaction history)
Booking records: Retained for the duration of our business relationship and as required by Thai tax law.
Email list: Until you unsubscribe or we no longer operate the business.
Transaction records: Minimum 7 years for tax and legal compliance.
Your rights
Depending on your location, you may have the following rights:
Access and portability
Request a copy of the personal data we hold about you.
Correction
Request corrections to inaccurate or incomplete data.
Deletion
Request deletion of your personal data (subject to legal retention requirements).
Objection
Object to processing of your data for marketing purposes.
Unsubscribe
Opt out of marketing emails at any time using the unsubscribe link in every email.
To exercise your rights, email us at diego@breathflowconnection.com or message us on WhatsApp. We will respond within 30 days.
Data security
We implement appropriate technical and organizational measures to protect your personal data:
- HTTPS encryption for all website traffic
- Secure payment processing through PCI compliant providers
- Regular security updates and monitoring
- Access controls limiting who can view your data
However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Third party links
Our website may contain links to third party websites (including WhatsApp, Instagram, Facebook, YouTube, and payment processors). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
Children's privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
International data transfers
Our services are based in Thailand. Your data may be transferred to and stored on servers located outside your country through our service providers (email, analytics, payment processing). We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Thailand Personal Data Protection Act (PDPA)
As a business operating in Thailand, we comply with the Personal Data Protection Act B.E. 2562 (2019). Under the PDPA, you have the right to access, correct, delete, restrict processing, and port your personal data. To exercise any of these rights, contact us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via email to our subscribers.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: diego@breathflowconnection.com
WhatsApp: +66 65 557 1148
Website: https://breathflowconnection.com