Business Policy

Cancellation Policy

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At Breathflow Connection, we are committed to delivering exceptional experiences while ensuring the safety and satisfaction of all participants. However, due to the nature of our activities and the challenges of operating in a tropical environment, the following cancellation policy applies:
 

Full Refunds
 

Participants are entitled to a full refund in the following circumstances:
 

• Cancellation initiated by Breathflow Connection due to unforeseen issues, such as:

  • Operational challenges with the boat, particularly during the rainy or high season.

  • Safety concerns beyond our control, where proceeding with the course could compromise participant safety.
     

• Any administrative errors on our side that prevent the course from taking place as planned.
   

No Refunds
 

Unfortunately, we cannot offer refunds under the following conditions:
 

1. Participant-Initiated Cancellations Within 48 Hours
   If a participant cancels within 48 hours of the course start time, no refund will be provided, as this timeframe does not allow for rescheduling or replacing the booking.
    

2. Failure to Meet Health and Safety Requirements

   • Participants are required to carefully review the provided health contraindications before booking. Any medical issues that prevent participation and are not disclosed beforehand will result in cancellation without a refund.

   • If a participant is found to have provided false information regarding their medical history or is deemed unfit for the activity (e.g., under the influence of alcohol or illegal substances), Breathflow Connection reserves the right to cancel the booking without a refund. Safety is our top priority, and this policy is in place to protect both participants and instructors.
      

Important Notes
 

• We strongly encourage participants to reach out with any health-related questions or concerns before booking to ensure they meet all safety criteria.
   

• Refunds will not be issued for any discomfort, inconveniences, or inability to participate due to factors beyond Breathflow Connection's control, including but not limited to weather conditions, seasickness, or personal emergencies.
   

By booking with Breathflow Connection, participants acknowledge and agree to the terms of this cancellation policy.

Thank you for your understanding and cooperation in ensuring a safe and rewarding experience for everyone involved.

Medical Contraindications
 

Freediving is a demanding activity, and certain physical conditions can pose risks or be contraindications. Individuals should consult with a healthcare provider before participating in freediving, especially if they have any of the following conditions:
 

Cardiovascular Issues
 

• Heart disease: Conditions like arrhythmia, angina, or a history of heart attacks can increase risks during breath-holding and pressure changes.

• High blood pressure: Can exacerbate risks of stroke or cardiovascular complications under stress and pressure.

• History of fainting or syncope: Freediving involves breath-holding, which can induce hypoxia and increase the risk of blackouts.
   

Respiratory Conditions
 

• Asthma: Particularly if exercise- or cold-induced, as constricted airways can make breath-holding unsafe.

• Chronic obstructive pulmonary disease (COPD): Affects lung capacity and the ability to manage pressure changes.

• Recent lung infections: Including pneumonia, bronchitis, or severe colds, as they can impair breathing efficiency and increase the risk of barotrauma.
   

ENT (Ear, Nose, Throat) Issues
 

• Sinus problems or infections: Can make equalizing pressure difficult or painful.

• Ear barotrauma history: Difficulty in equalizing ear pressure can lead to severe pain or injury.

• Perforated eardrum: A significant contraindication as it can worsen with pressure changes.
   

Neurological Conditions

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• Epilepsy or seizures: Increases risk of losing control or blacking out underwater.

• Severe migraines: Pressure changes can trigger headaches or exacerbate symptoms.
   

Mental Health Conditions
 

• Claustrophobia: The sensation of being underwater for extended periods may provoke panic.

• Severe anxiety or panic disorders: Can increase hyperventilation and make breath control challenging.
   

General Physical Concerns
 

• Pregnancy: Not recommended due to risks of hypoxia and pressure changes affecting the fetus.

• Recent surgeries: Particularly in the chest, abdomen, or sinus areas, as healing tissues are vulnerable to pressure changes.

• Severe anemia: Reduced oxygen-carrying capacity can increase hypoxia risk.

• Obesity or poor fitness levels: May impair the ability to manage breath-holding and physical exertion.
   

Conditions Related to Diving Physics
 

• Decompression illness (DCI) history: Previous injury from diving can make freediving riskier.

• Lung overexpansion injuries: A history of pneumothorax (collapsed lung) poses significant risks.

• Pressure sensitivity: Difficulty tolerating changes in pressure can lead to injuries like barotrauma.
   

Other Temporary Conditions
 

• Fatigue or overtraining: Reduced energy levels can impair breath-hold duration and physical performance.

• Intoxication or substance use: Alcohol, drugs, or sedatives can impair judgment, coordination, and reflexes.

• Severe dehydration: Can increase risks of cramping and impair equalization.